ServiceTitan is the first Armenian technological unicorn and the world’s leading and fastest-growing technology platform for crafts - a global industry with a trillion dollars turnover. They help start-ups grow their businesses, simplify operations, improve customer service and increase sales. The company currently has over 7,500 customers and over 1,600 employees in Glendale, Atlanta, and Yerevan. The company recently announced the expansion of its activity and acquisition of Schedule Engine, a leading provider of fully integrated online booking technology for home services. Schedule Engine is a smart online scheduler for a website that enables complete online appointment booking, day or night: customers self-diagnose their issues, upload photos or videos, and request their desired arrival window, converting more of your web traffic to real appointments.
Moreover, ServiceTitan is recognized as one of the best US employers by Forbes in partnership with research company Statista. The annual list of America’s top startup employers included 2,500 US startups, where were 3 Armenian companies ranked: DISQO (73), ServiceTitan (163), and Picsart (243).
The IT sector in Armenia has shown unprecedented growth, recording an average annual growth of 23%. Over the past two years, more than 20 start-up companies in Armenia have together received 700 million dollars of investment. Armenian start-ups are exempt from taxes on business, and the income tax for employees is 10%. According to 2021 data, the total turnover of IT companies operating in Armenia exceeded 1 billion dollars. As of 2021, the industry employs 29,000 professionals.